The benefits of using a third party logistics company

The benefits of using a third party logistics company

Throughout the pandemic, we have seen more and more businesses opening online stores in various niches and growing their presence. But how are these businesses growing so rapidly? We all know that the key to running a successful business is having the right team, vendors, systems, and processes in place to keep the business running […]

Is Shipping Insurance worth it?

Is Shipping Insurance worth it?

What is shipping insurance? Before we being, let’s answer the main question – what exactly is shipping insurance? Shipping insurance is a service that reimburses some or all of the delivery fees and the value of a shipment should it become damaged or lost in transit. It can be a service included by default with […]

EU Value Added Tax from the 1st of July

EU Value Added Tax from the 1st of July

Everyone in the eCommerce supply chain will be affected by the new EU Value Added Tax rules coming into force on the 1st of July. From online sellers and marketplaces/platforms both inside and outside of the EU, to postal operators and couriers, customs and tax administrators and consumers will be affected by these changes. What […]

How to make your shipping process more eco-friendly Making your shipping process more eco-friendly is just as important as shipping your parcels fast and in a safe way. Here are a few ways of making your shipping process more eco-friendly, with more adequate packaging, reusable/recyclable packaging and with less co2 emissions. The size of your […]

How can you improve your order fulfillment process

How can you improve your order fulfillment process

An order fulfillment or order management system involves every step taken by a business or organization, from receiving an order to delivering it to the final customer. This is the most fundamental way that each organization responds to and ultimately fills an order. What is an order processing system? An order processing system captures all […]

Free returns vs. free shipping

Free returns vs. free shipping

Free returns vs. free shipping Online retailers are always trying to offer deals and discounts to draw in customers, and two of the most popular are free shipping and free returns. Adding one or the other without considering how it affects your business from all angles can quickly gobble up your revenue and profits. So […]

What buyers really think about shipping

What buyers really think about shipping

With the COVID-19 pandemic redefining how eCommerce shoppers want to and are able to shop, 2020 had a monumental impact on consumer expectations. In previous years, we’ve seen a gradual shortening of expected wait times, but in 2020 the average time a consumer was willing to wait grew from 5 days to 8 days. However, […]

Having a great returns strategy should be a top priority in 2021

Having a great returns strategy should be a top priority in 2021

A solid returns strategy is more important than ever to ecommerce brands. Especially now in 2021 when every major ecommerce website such as Amazon offers free 30-day returns. Get it right and you’ll have customers for life. Yet the slightest slip up will instantly push potential customers straight to your competitors. And yes, we’re fully […]

Customer delivery expectations

Customer delivery expectations

As of 2021, we can easily say that the ecommerce retail space has come a very long way in recent years. Just a few years ago, delivery expectations were low – customers were expected to wait up to 10 days to have an item delivered. But slowly, expectations started changing. First, standard delivery options shortened […]

Last posting dates for Christmas 2020

Last posting dates for Christmas 2020

One of the most important aspects of holiday shipping preparation is actually knowing which carrier to use, and more importantly when. It’s vital to take care of your last-minute shippers, and knowing which services are available until which dates is crucial for cart conversions. I know it can be annoying when your receive orders literally […]

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