How to improve your international shipping strategy Growing a business in international markets can be difficult. We want to treat all of our customers with the same care regardless of their location. However, there are inherent hurdles involved with shipping internationally that can cause massive headaches that aren’t present with domestic shipping. From custom fees […]
The most common shipping problems and how to fix them Shipping is a quintessential part of any business, especially any online business, such as webstores and online shops. Having issues with your shipping process can be very harmful towards your business and bottom line. Keep in mind that Shipping impacts the bottom line of an […]
How to make your shipping process more eco-friendly Making your shipping process more eco-friendly is just as important as shipping your parcels fast and in a safe way. Here are a few ways of making your shipping process more eco-friendly, with more adequate packaging, reusable/recyclable packaging and with less co2 emissions. The size of your […]
Free returns vs. free shipping Online retailers are always trying to offer deals and discounts to draw in customers, and two of the most popular are free shipping and free returns. Adding one or the other without considering how it affects your business from all angles can quickly gobble up your revenue and profits. So […]
With the COVID-19 pandemic redefining how eCommerce shoppers want to and are able to shop, 2020 had a monumental impact on consumer expectations. In previous years, we’ve seen a gradual shortening of expected wait times, but in 2020 the average time a consumer was willing to wait grew from 5 days to 8 days. However, […]
A solid returns strategy is more important than ever to ecommerce brands. Especially now in 2021 when every major ecommerce website such as Amazon offers free 30-day returns. Get it right and you’ll have customers for life. Yet the slightest slip up will instantly push potential customers straight to your competitors. And yes, we’re fully […]
After quite a number of extensions, the UK has left the EU on the 31st of January 2020, with a transition period lasting until the 31st of December (same year). Starting from January the 1st 2021, all UK-based retailers will have to follow new rules and regulations when it comes to exporting goods to countries […]
As of 2021, we can easily say that the ecommerce retail space has come a very long way in recent years. Just a few years ago, delivery expectations were low – customers were expected to wait up to 10 days to have an item delivered. But slowly, expectations started changing. First, standard delivery options shortened […]
One of the most important aspects of holiday shipping preparation is actually knowing which carrier to use, and more importantly when. It’s vital to take care of your last-minute shippers, and knowing which services are available until which dates is crucial for cart conversions. I know it can be annoying when your receive orders literally […]
When choosing delivery services, we all want the delivery to be as fast as possible so our customers will be happy to receive their orders on time. At the same time, we expect our parcels to be handled with great care throughout the journey – from the moment you hand it over to the courier […]