With eCommerce sales booming during the lockdown – it grew by 30% in 2020 – we saw an increase in customer expectations and an increase in returns volume. Having a great returns strategy in place can put nervous customers at ease since you are making clear what your returns policy is.  This added layer of […]

UK’s vote to leave the European Union has had a huge global impact. From stock prices to travel plans, a lot of people have been affected in some shape or form. However, while some have barely felt the shift, those engaging in international shipping face significant changes. The landmark decision to leave the EU has […]