An effective order fulfilment process is essential to every eCommerce company. It is even more crucial amidst the current COVID-19 pandemic as its direct impact on global logistics and fulfillment left many eCommerce businesses exposed and unprepared to tackle this challenge. A clever fulfillment strategy, be it in-house or with the help of a 3PL service provider, delivers the right products to the customers quickly, reliably, and at the lowest possible costs.
As companies like Amazon have pampered customers in a way that they now have high expectations regarding fast and free shipping, next-day delivery has become the new standard in eCommerce. In fact, shipping is a key driver or killer of the conversion rate nowadays.
How can your business keep up with the expectations?
Whether you are selling on a single platform or multiple eCommerce channels, it all comes down to the order management software that you use. It is essential to have a system that has the ability to streamline the order fulfilment process for your business. JustShipIT was developed with online sellers in mind, allowing users to control the entire lifecycle of their orders.
How can JustShipIT help improve the order fulfilment process?
JustshipIT offers a simple yet effective way to control the lifecycle of your orders, allowing your staff to quickly process them – improving the customer experience and speeding up the order fulfilment process.
The software is most effective when all of your sales channels are connected to it, allowing you to manage all of your orders from one easy-to-use interface. JustShipIT
allows you to use a simplified workflow that streamlines the whole order fulfilment process.
How does this work in real life?
Once you’ve logged in to JustShipIT, you need to click on the Orders on the top menu and it will take you to the page where you can view all of your new orders from all of your eCommerce platforms. Here you can use different filters to help categorize your orders – this way you can separate orders by platform, delivery options, and so on.
Then you can proceed with printing the picking and packing lists. We make sure that the picking and packing lists get arranged in the most efficient way.
Once printed, you can send the picking list to the warehouse pickers, so they will know what items to pick from which storage sections, and the packing lists to the packing stations so they know what products need to be shipped and how should they group them.
The packing team can use JustShipIT to print the carrier labels for the orders on the packing list. Once they pack the items, they can simply apply the label to the packaging and get it ready for shipping. If the customer requires a printed-out invoice in the packaging, then the team can simply print the invoices with a couple of clicks.
Once the products have been picked , packed, and shipped, the warehouse manager can mark the orders, individually or in bulk, as dispatched. He can then also send the tracking information back to the platform. This way you won’t get penalized by the platform for not sending out the orders in time. JustShipIT can be set up to send automated emails to the customers informing them about the order status.
How can you start using JustShipIT?
You can sign up for a free trial of JustShipIT in a couple of minutes, all you need is an email address and a password! Once you have signed up, you will receive a verification email and you will be prompted to continue with setting your JustShipIT account.
Once set up, you can use our platform connector tool to quickly connect various eCommerce channels to your JustShipIT account. This will allow our software to download all of your orders into one place, making it easier for you to manage them.
After connecting the platforms, you can set up the couriers that you use, in order to use various couriers such as Royal Mail or DPD, you will need a separate account with them and use those logins to connect JustShipIT with their services, once you do that, you can select which type of delivery service you use – next day delivery, 48h delivery or others.
You can also use the built-in invoice template builder to customize the invoices that our system sends out, allowing you to add branding elements, offers, and even coupon codes to your invoices.
Final thoughts
Having a good order management system can help streamline the order fulfilment process, allowing you to offer faster and better services for your customers.
Not sure about how JustShipIT would help your business? Sign up for a Free 7-Day trial and have a go at using our software. If you bump into any difficulties while setting up the account you can always call our support line on 0121 285 1051 and one of our staff will gladly walk you through the setup process.