How to returns work? So you’ve purchased a brand new phone off eBay or Amazon, and while you like it, you realize that it wasn’t exactly what you were looking for. The screen is too big and the camera is quite bad. You’re £300 out of pocket now, so what do you do? You return […]

Free vs. Fast shipping – which one is better for your business? There are many factors beyond product features and price that may cause shoppers to hit the buy button. Shipping is a big part of that equation, but what kind of options are more likely to increase your sales? Well, given the Amazon Prime […]

If you’re looking to grow your eCommerce business, expanding beyond your countries borders could be the next big step – but that means you need to figure out how can you ship your products internationally. To make international shipping work for you, you need to come up with an effective strategy that will work for […]

Black Friday, the most awaited event of the year by many. With lots of products being heavily discounted by many online (and offline) shops, Black Friday 2019 is expected to be the largest and most successful Black Friday ever. Black Friday falls on 29th November this year. The event began as a US tradition, and […]

I have a small online e-commerce shop – how can I reduce my shipping costs? There is no quick and simple answer on how to reduce your shipping costs, but by following these tips, you might be able to decrease your shipping costs, and thus, increase your sales. As an e-commerce seller, you have to […]

How to correctly pack your parcel Having your parcel correctly packaged is very important to ensure it arrives safely at its destination. Many people don’t do this, either because they don’t think it’s important, or they don’t know how. We have created a short list of do’s and dont’s. We think that if you follow […]

Creating the perfect invoice for your customers You might think that creating the perfect and optimal invoice for your customer seems rather easy and straightforward, right? It’s a bit more complicated than that. You can’t just create an elegant and modern invoice in a couple of minutes, you have to put more thought into it. […]

Overnight Shipping Sometimes you may feel amazed by the astonishing speed at which a product that you just purchased is delivered to your doorstep. After all, it happens over a night! Happily for us, gone is the era when customers had to wait for days to get their shipments delivered. The constant evolution of online […]

How does parcel tracking work? Have you ever wondered how parcel tracking works? Even though it looks straightforward, there’s much more to it than you would think. For a seamless online shopping experience, it is very important to promptly deliver the product to the customer. This is usually fulfilled by professional courier services. Each courier […]

As you probably know by now, Royal Mail has introduced a new and highly efficient Postage Purchase solution. This is called Click & Drop and it helps sellers buy postage online. Click & Drop was designed to help sellers save time and effort by, for example, creating shipping rules when applying postage to an order. […]