2
Apr
2014

Is Just Ship IT secure as it’s handling all my eBay orders?

Yes, Just Ship IT requires a secure logon to function, and secure 128 bit encryption via eBay’s server to ensure that your details are kept safe from other users. Just Ship IT has been tested by eBay developers to pass the the eBay accreditation. We are proud to include the eBay developer’s member logo and […]

2
Apr
2014

Can Just Ship IT handle multiple stores?

Yes, whether you have one store or multiple stores, Just Ship IT handles these seamlessly and in total isolation to each other so you can operate your multiple businesses with one simple to use application.

2
Apr
2014

Can I produce a hard copy of my invoice?

Yes. Select the Invoice tab card Select one invoice (or multiple invoices) and right click Produce PDF The system will automatically create a folder in the Just Ship IT install directory based on your store name. Once the pdf’s are completed a pop form will be displayed detailing the links to the pdf’s for viewing. (click here)

2
Apr
2014

Can I customise my invoice?

Yes, the invoice setup page allows you to add a company logo, include VAT registration number if required, PPI impression if required & dispatch note including your own invoice message. You have the option to produce additional hard copy for your accounts and setup your own invoice number prefix. Tools->Options Click the Application & Print Settings Tab […]

2
Apr
2014

What happens if I wish to cancel my license for Just Ship IT?

Monthly Subscriptions If you cancel your JustShipIT license after 7 days of use, we will be unable to issue a refund and you will be charged for the remainder of the month. In order to ensure everyone is treated fairly the free trial is available for you to ensure the program is for your requirements, […]

2
Apr
2014

How do I edit a Delivery address?

Customer records are created automatically if you are downloading orders from eBay. The address tab in the customer form allows you to enter a different delivery address if the Customer is on holiday, moving address or prefers the item to be delivered somewhere else. Select the Customer tab card in Just Ship IT Highlight the customer you […]

2
Apr
2014

What are Invoices?

Invoices are combined orders which are generally paid Orders, once created and confirmed these can never be changed. They form part of a financial document which you can provide to your customers and will be used for your financial accounts. If you have specified a VAT number within the options Just Ship IT will generate […]

2
Apr
2014

What are Orders?

Orders can be manually created from the customer by right clicking a customer and then choosing Create Order or downloaded from eBay. Orders can be your eBay items that you are selling. Orders are organised into filters for example: ‘Paid & Dispatched’, ‘Paid’ etc.

2
Apr
2014

How do I mark the item as Dispatched?

Local status has no affect on the eBay statuses, these are there to assist in your local management in the order process, Online statuses match the eBay statuses and you can set these statuses within Just Ship IT by right clicking on an order (or multiple orders) and then choosing Online Status->Paid & Dispatched, note you […]

2
Apr
2014

How do I mark the Item as paid as I see Local Status & Online Status?

Local status has no affect on the eBay statuses, these are there to assist in your local management in the order process, Online statuses match the eBay statuses and you can set these statuses within Just Ship IT by right clicking on an order (or multiple orders) and then choosing Online Status->Paid, note you need to […]